In every enterprise CIO’s career, thequestion emerges again and again: Shouldwe buy a solution or build it ourselves?
It sounds like a binary choice. But inreality, Buy vs Build is a strategicframework, not a simple toggle. Choosing correctly means aligning thedecision not just with IT constraints, but with business strategy, riskappetite, internal capability, and long-term value.
At Co Valere, we’ve advised globalenterprises through this decision dozens of times—often for systems withhundreds of integrations and mission-critical workloads. The stakes are high,and the wrong decision can lead to spiraling costs, failed implementations, orbrittle solutions that don’t adapt with the business.
Here’s how we help clients make the rightdecision—and how you can apply the same logic.
The first mistake many organizations makeis treating “buy vs build” as a budget issue. Yes, cost matters—but the strategic value of the capabilitymatters more.
We begin every evaluation with a simplequestion:
Is this capability core to your business differentiation?
If the answer is yes—if it touchescustomer experience, competitive advantage, or operational IP—you shouldseriously consider building or customizing to fit. If it’s a commodity function(like payroll, ticketing, or generic reporting), buying makes far more sense.
● Business criticality of the capability
● Potential for competitive differentiation
● Long-term flexibility requirements
● Vendor lock-in risk
● Business impact if it fails
Even when building might offer the bestlong-term fit, urgency can dictatedirection. In highly dynamic environments—such as during M&A, regulatorychanges, or rapid expansion—enterprises often need to act quickly.
Buying a proven platform with establishedsupport and documentation can cutdeployment time by months and deliver value fast. For example, during atransformation with Smurfit Westrock, we recommended buying a modernintegration platform. The decision reduced time-to-market, avoided heavyupfront development, and delivered enterprise-grade functionality out of thebox.
Buying was the right move because:
● The platform met 90% of functionalneeds
● Implementation could be done inweeks, not quarters
● Ongoing support and updates werevendor-managed
● Risk was significantly reduced
When time is of the essence, agood-enough solution today beats the perfect solution next year.
Building is the right move when therequirements are unique, sensitive, or deeplyintegrated with proprietary systems.
We see this most often in:
● Manufacturing and supply chain optimization
● Highly regulated financial processes
● Custom integration scenarios
● Business capabilities tied to core IP
In one case with a global manufacturingfirm, no existing solution supported their process nuances, data privacy needs,or integration depth. Building a tailored integration engine was morecost-effective long term, easier to govern, and more adaptable to theirbusiness evolution.
We built it to:
● Meet specific security andcompliance needs
● Support proprietary process logic
● Allow deep integration withexisting platforms
● Avoid per-seat or per-transactionlicensing fees
The result: a solution that scaled withthe business, not against it.
Even when building feels right, many of the true costs are buried. Ifyou're not tracking these, you're underestimating what it takes.
● Ongoing maintenance and patching
● Security reviews and compliance management
● Developer onboarding and documentation
● Skill development and retention
● Monitoring, testing, and scaling infrastructure
● Knowledge loss from staff turnover
In many enterprises, we find technicaldebt piles up faster in custom builds due to rushed delivery, lack ofgovernance, and missing documentation. That’s why our recommendation frameworkalways includes a total cost ofownership (TCO) assessment over 3–5 years—not just the initial build cost.
More and more, we guide CIOs toward hybrid solutions: build whatdifferentiates, buy what standardizes.
For example, in a recent engagement witha European packaging leader, we recommended:
● A core ERP suite for central operations
● A modern integration platform (Workato) for automation andorchestration
● Best-of-breed vertical tools for areas likepricing optimization and quality tracking
This approach gave them:
● Flexibility where it mattered most
● Rapid time-to-value instandardized functions
● Seamless integration acrosscomponents
● A modular stack with clearownership boundaries
This “composable enterprise” mindset isbecoming a standard best practice, particularly in organizations pursuingdigital agility.
Every buy vs build decision we facilitateuses a structured framework with weighted criteria. It includes:
● Does this capability offercompetitive advantage?
● Is it a core enabler of futuregrowth?
● How fast is the business expectingoutcomes?
● Are there pressing deadlines ordependencies?
● Do you have the skills andbandwidth to build?
● Is ongoing maintenance feasible?
● Can the solution be plugged intoyour existing stack?
● Will it require custom adapters ordata flows?
● What are the real 3–5 year costsfor both paths?
● How do costs shift with scale?
● Will the solution adapt tochanging needs?
● Can it support multi-cloud, edge,or AI in the future?
Each criterion gets scored based onpriority and context. The outcome is a clear, defensible recommendation thataligns tech decisions with business strategy.
We’ve seen CIOs stumble when they:
● Prioritize initial cost overlong-term value
● Underestimate integrationcomplexity
● Skip stakeholder alignment
● Ignore support and maintenanceneeds
● Fail to document and governinternally built systems
Avoiding these pitfalls requires clear architecture principles, stronggovernance, and regular value assessments.
In 2025, smart CIOs aren’t just asking“Should we build or buy?” They’re asking:
“Where should we build, where shouldwe buy—and how do we make them work together seamlessly?”
The organizations winning today are thosethat treat their stack as a strategicportfolio, not a patchwork of technology. That means clear frameworks,measurable outcomes, and decisions grounded in business value—not convenienceor inertia.
At Co Valere, we help enterprise leadersnavigate this complexity with clarity and confidence—turning buy vs build intoa competitive advantage.
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